Five9 (FIVN) and NICE Ltd. (NICE) are key players in the cloud-based customer experience (CX) software market, leveraging AI to optimize contact centers and engagement platforms. This stock comparison analyzes their recent performance, business models, and market positioning amid rising demand for AI-driven CX solutions. Traders seeking short-term momentum and investors eyeing long-term growth in the SaaS (software-as-a-service) sector will find value in understanding their relative strengths, such as earnings momentum, AI adoption rates, and valuation metrics. With both stocks showing volatility in recent market activity, this review highlights contrasts in scale, profitability, and technical signals for informed decision-making in the competitive CX landscape.
Five9, Inc. (FIVN) provides intelligent cloud software for contact centers via its CX platform, enabling omnichannel interactions across voice, chat, email, and social media. Operating on a SaaS model, it integrates AI agents, workflow automation, and workforce engagement management (WEM), serving industries like banking, retail, and healthcare. Recent market activity has been volatile yet upward-trending, with shares surging over 40% in the past week following a Q1 2026 earnings beat: revenue of $305M (up 9.2% YoY, beating estimates) and adjusted EPS of $0.69. Catalysts include AI revenue acceleration, a new $200M share repurchase program (with $90M accelerated via ASR), and raised full-year guidance to $1.26B revenue. Analyst targets average $27.81, implying upside from current levels around $22, though higher debt ($800M) and P/E (35.9) reflect growth risks. Sentiment has shifted positively on AI momentum and buyback support, despite YTD gains of ~9% lagging broader indices.
NICE Ltd. (NICE) delivers AI-powered cloud platforms for customer engagement (CXone) and financial crime/compliance (Actimize), spanning automation, fraud prevention, and analytics. Its SaaS model targets enterprises with embedded AI for real-time risk detection and CX orchestration, operating in two segments: Customer Engagement (83% revenue) and Financial Crime. Shares dipped sharply post-Q1 2026 earnings despite a revenue beat at $769M (up 10% YoY, cloud +14.6%), with non-GAAP EPS of $2.64 exceeding guidance; however, Q2 revenue outlook ($761-771M) underwhelmed. Full-year guidance reiterated at $3.17-3.19B revenue, with raised EPS to $10.98-11.18. Trading around $97 (down ~23% recently), it offers stability with low beta (0.08), minimal debt ($89M), and strong TTM metrics: $2.95B revenue, $904M EBITDA. Analyst targets at $147 suggest recovery potential, bolstered by AI ARR growth (66% YoY), though YTD declines highlight sensitivity to guidance.
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Both FIVN and NICE focus on AI-infused CX platforms but differ in scale and diversification: NICE’s dual-segment model (CX + financial crime) provides broader exposure versus FIVN’s pure-play contact center emphasis. Growth drivers include AI adoption—FIVN accelerating enterprise AI bookings, NICE with 66% AI ARR growth—but NICE leads in recurring cloud revenue scale ($2.95B TTM vs. $1.18B). Recent momentum favors FIVN (+45% weekly post-earnings/buyback), while NICE dipped on guidance despite beats. Risk factors: FIVN’s higher debt ($800M vs. $89M) and P/E (35.9 vs. 12.85) signal volatility; NICE offers stability (beta 0.08). Sector exposure overlaps in tech SaaS, but NICE’s profitability edges out in current sentiment.
Tickeron’s AI analysis favors FIVN in the short term due to superior recent trend consistency, post-earnings momentum, and bullish technical indicators (5 vs. 4 for NICE), alongside buyback catalysts and AI growth. However, NICE holds stronger long-term positioning with scale, profitability, and lower risk. Probability tilts toward FIVN for relative outperformance amid current CX AI hype, barring macro shifts.
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It is best to consider a long-term outlook for a ticker by using Fundamental Analysis (FA) ratings. The rating of 1 to 100, where 1 is best and 100 is worst, is divided into thirds. The first third (a green rating of 1-33) indicates that the ticker is undervalued; the second third (a grey number between 34 and 66) means that the ticker is valued fairly; and the last third (red number of 67 to 100) reflects that the ticker is undervalued. We use an FA Score to show how many ratings show the ticker to be undervalued (green) or overvalued (red).
FIVN’s FA Score shows that 0 FA rating(s) are green whileNICE’s FA Score has 0 green FA rating(s).
It is best to consider a short-term outlook for a ticker by using Technical Analysis (TA) indicators. We use Odds of Success as the percentage of outcomes which confirm successful trade signals in the past.
If the Odds of Success (the likelihood of the continuation of a trend) for each indicator are greater than 50%, then the generated signal is confirmed. A green percentage from 90% to 51% indicates that the ticker is in a bullish trend. A red percentage from 90% - 51% indicates that the ticker is in a bearish trend. All grey percentages are below 50% and are considered not to confirm the trend signal.
FIVN’s TA Score shows that 6 TA indicator(s) are bullish while NICE’s TA Score has 2 bullish TA indicator(s).
FIVN (@Computer Communications) experienced а -8.27% price change this week, while NICE (@Packaged Software) price change was -26.36% for the same time period.
The average weekly price growth across all stocks in the @Computer Communications industry was +0.33%. For the same industry, the average monthly price growth was +15.37%, and the average quarterly price growth was +16.76%.
The average weekly price growth across all stocks in the @Packaged Software industry was +0.53%. For the same industry, the average monthly price growth was +14.82%, and the average quarterly price growth was +94.06%.
FIVN is expected to report earnings on Jul 29, 2026.
NICE is expected to report earnings on Aug 13, 2026.
Computer communications industry develops technology that allows computing devices to exchange data with each other using connections/data links between nodes. Common types of computer network include Cloud (IAN), Internet, Wide (WAN, Local (LAN)/Wireless(WLAN) etc. The industry is an ever-more important part of technology, and is set to become even bigger as the Internet of Things (IoT) rapidly forays into the various aspects of our lives. Cisco Systems, Inc., Palo Alto Networks, Inc. and Arista Networks, Inc., Fortinet, Inc. are some of the major computer communications companies.
@Packaged Software (+0.53% weekly)Packaged software comprises multiple software programs bundled together and sold as a group. For example, Microsoft Office includes multiple applications such as Excel, Word, and PowerPoint. In some cases, buying a bundled product is cheaper than purchasing each item individually[s20] . Microsoft Corporation, Oracle Corp. and Adobe are some major American packaged software makers.
| FIVN | NICE | FIVN / NICE | |
| Capitalization | 1.64B | 5.34B | 31% |
| EBITDA | 143M | 900M | 16% |
| Gain YTD | 6.783 | -19.099 | -36% |
| P/E Ratio | 32.94 | 10.85 | 304% |
| Revenue | 1.18B | 3.01B | 39% |
| Total Cash | 724M | 304M | 238% |
| Total Debt | 800M | 86.1M | 929% |
FIVN | NICE | ||
|---|---|---|---|
OUTLOOK RATING 1..100 | 25 | 9 | |
VALUATION overvalued / fair valued / undervalued 1..100 | 47 Fair valued | 58 Fair valued | |
PROFIT vs RISK RATING 1..100 | 100 | 100 | |
SMR RATING 1..100 | 77 | 57 | |
PRICE GROWTH RATING 1..100 | 39 | 87 | |
P/E GROWTH RATING 1..100 | 99 | 95 | |
SEASONALITY SCORE 1..100 | 50 | 50 |
Tickeron ratings are formulated such that a rating of 1 designates the most successful stocks in a given industry, while a rating of 100 points to the least successful stocks for that industry.
FIVN's Valuation (47) in the Information Technology Services industry is in the same range as NICE (58). This means that FIVN’s stock grew similarly to NICE’s over the last 12 months.
FIVN's Profit vs Risk Rating (100) in the Information Technology Services industry is in the same range as NICE (100). This means that FIVN’s stock grew similarly to NICE’s over the last 12 months.
NICE's SMR Rating (57) in the Information Technology Services industry is in the same range as FIVN (77). This means that NICE’s stock grew similarly to FIVN’s over the last 12 months.
FIVN's Price Growth Rating (39) in the Information Technology Services industry is somewhat better than the same rating for NICE (87). This means that FIVN’s stock grew somewhat faster than NICE’s over the last 12 months.
NICE's P/E Growth Rating (95) in the Information Technology Services industry is in the same range as FIVN (99). This means that NICE’s stock grew similarly to FIVN’s over the last 12 months.
| FIVN | NICE | |
|---|---|---|
| RSI ODDS (%) | 2 days ago 89% | 2 days ago 76% |
| Stochastic ODDS (%) | 2 days ago 78% | 2 days ago 64% |
| Momentum ODDS (%) | 2 days ago 76% | 2 days ago 68% |
| MACD ODDS (%) | 2 days ago 67% | 2 days ago 73% |
| TrendWeek ODDS (%) | 2 days ago 82% | 2 days ago 69% |
| TrendMonth ODDS (%) | 2 days ago 65% | 2 days ago 71% |
| Advances ODDS (%) | 8 days ago 68% | 8 days ago 69% |
| Declines ODDS (%) | 2 days ago 81% | 2 days ago 72% |
| BollingerBands ODDS (%) | 2 days ago 81% | 2 days ago 74% |
| Aroon ODDS (%) | 2 days ago 70% | 2 days ago 76% |
A.I.dvisor indicates that over the last year, FIVN has been loosely correlated with MITK. These tickers have moved in lockstep 64% of the time. This A.I.-generated data suggests there is some statistical probability that if FIVN jumps, then MITK could also see price increases.
| Ticker / NAME | Correlation To FIVN | 1D Price Change % | ||
|---|---|---|---|---|
| FIVN | 100% | -3.12% | ||
| MITK - FIVN | 64% Loosely correlated | -4.16% | ||
| PUBM - FIVN | 62% Loosely correlated | -8.01% | ||
| TWLO - FIVN | 62% Loosely correlated | -1.54% | ||
| RNG - FIVN | 58% Loosely correlated | -2.21% | ||
| ALRM - FIVN | 58% Loosely correlated | -8.30% | ||
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A.I.dvisor indicates that over the last year, NICE has been loosely correlated with CLSK. These tickers have moved in lockstep 60% of the time. This A.I.-generated data suggests there is some statistical probability that if NICE jumps, then CLSK could also see price increases.
| Ticker / NAME | Correlation To NICE | 1D Price Change % | ||
|---|---|---|---|---|
| NICE | 100% | -1.38% | ||
| CLSK - NICE | 60% Loosely correlated | +0.63% | ||
| COIN - NICE | 59% Loosely correlated | +7.68% | ||
| FIVN - NICE | 57% Loosely correlated | -3.12% | ||
| KVYO - NICE | 57% Loosely correlated | +2.04% | ||
| RIOT - NICE | 55% Loosely correlated | +5.23% | ||
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