FIVN
Price
$20.94
Change
-$0.47 (-2.20%)
Updated
May 12, 04:59 PM (EDT)
Capitalization
1.64B
78 days until earnings call
Intraday BUY SELL Signals
NICE
Price
$86.72
Change
-$4.67 (-5.11%)
Updated
May 12, 04:59 PM (EDT)
Capitalization
5.34B
93 days until earnings call
Intraday BUY SELL Signals
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FIVN vs NICE

Header iconFIVN vs NICE Comparison
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Which Stock Would AI Choose? Five9 (FIVN) vs. NICE Ltd. (NICE) Stock Comparison

Key Takeaways

  • Both FIVN and NICE operate in the AI-enhanced customer experience sector, with recent earnings beats driving short-term momentum.
  • FIVN shows stronger recent price surge post-Q1 beat and $200M buyback announcement, outperforming NICE in weekly gains.
  • NICE boasts larger scale with $2.95B TTM revenue and higher profitability (EBITDA $904M), lower debt, and a more attractive trailing P/E of 12.85.
  • Tickeron's comparison rates FIVN a better short-term buy due to bullish technicals, while both hold long-term potential in cloud CX growth.
  • AI momentum is evident: FIVN AI revenue up significantly, NICE cloud revenue +14.6% YoY in Q1.
  • Market caps differ markedly: NICE at $7.4B vs. FIVN $1.8B, reflecting scale disparity.

Introduction

Five9 (FIVN) and NICE Ltd. (NICE) are key players in the cloud-based customer experience (CX) software market, leveraging AI to optimize contact centers and engagement platforms. This stock comparison analyzes their recent performance, business models, and market positioning amid rising demand for AI-driven CX solutions. Traders seeking short-term momentum and investors eyeing long-term growth in the SaaS (software-as-a-service) sector will find value in understanding their relative strengths, such as earnings momentum, AI adoption rates, and valuation metrics. With both stocks showing volatility in recent market activity, this review highlights contrasts in scale, profitability, and technical signals for informed decision-making in the competitive CX landscape.

FIVN Overview and Recent Performance

Five9, Inc. (FIVN) provides intelligent cloud software for contact centers via its CX platform, enabling omnichannel interactions across voice, chat, email, and social media. Operating on a SaaS model, it integrates AI agents, workflow automation, and workforce engagement management (WEM), serving industries like banking, retail, and healthcare. Recent market activity has been volatile yet upward-trending, with shares surging over 40% in the past week following a Q1 2026 earnings beat: revenue of $305M (up 9.2% YoY, beating estimates) and adjusted EPS of $0.69. Catalysts include AI revenue acceleration, a new $200M share repurchase program (with $90M accelerated via ASR), and raised full-year guidance to $1.26B revenue. Analyst targets average $27.81, implying upside from current levels around $22, though higher debt ($800M) and P/E (35.9) reflect growth risks. Sentiment has shifted positively on AI momentum and buyback support, despite YTD gains of ~9% lagging broader indices.

NICE Overview and Recent Performance

NICE Ltd. (NICE) delivers AI-powered cloud platforms for customer engagement (CXone) and financial crime/compliance (Actimize), spanning automation, fraud prevention, and analytics. Its SaaS model targets enterprises with embedded AI for real-time risk detection and CX orchestration, operating in two segments: Customer Engagement (83% revenue) and Financial Crime. Shares dipped sharply post-Q1 2026 earnings despite a revenue beat at $769M (up 10% YoY, cloud +14.6%), with non-GAAP EPS of $2.64 exceeding guidance; however, Q2 revenue outlook ($761-771M) underwhelmed. Full-year guidance reiterated at $3.17-3.19B revenue, with raised EPS to $10.98-11.18. Trading around $97 (down ~23% recently), it offers stability with low beta (0.08), minimal debt ($89M), and strong TTM metrics: $2.95B revenue, $904M EBITDA. Analyst targets at $147 suggest recovery potential, bolstered by AI ARR growth (66% YoY), though YTD declines highlight sensitivity to guidance.

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Head-to-Head Comparison

Both FIVN and NICE focus on AI-infused CX platforms but differ in scale and diversification: NICE’s dual-segment model (CX + financial crime) provides broader exposure versus FIVN’s pure-play contact center emphasis. Growth drivers include AI adoption—FIVN accelerating enterprise AI bookings, NICE with 66% AI ARR growth—but NICE leads in recurring cloud revenue scale ($2.95B TTM vs. $1.18B). Recent momentum favors FIVN (+45% weekly post-earnings/buyback), while NICE dipped on guidance despite beats. Risk factors: FIVN’s higher debt ($800M vs. $89M) and P/E (35.9 vs. 12.85) signal volatility; NICE offers stability (beta 0.08). Sector exposure overlaps in tech SaaS, but NICE’s profitability edges out in current sentiment.

Tickeron AI Verdict

Tickeron’s AI analysis favors FIVN in the short term due to superior recent trend consistency, post-earnings momentum, and bullish technical indicators (5 vs. 4 for NICE), alongside buyback catalysts and AI growth. However, NICE holds stronger long-term positioning with scale, profitability, and lower risk. Probability tilts toward FIVN for relative outperformance amid current CX AI hype, barring macro shifts.

Disclaimer

The information on this webpage is provided for general informational and educational purposes only and is not intended as investment advice, a recommendation to purchase or sell any security, or an offer or solicitation related to investments. It does not consider your personal financial situation, goals, or risk profile, and all investing carries inherent risks, including the possibility of losing your entire investment. For more details, please review our full Disclaimers and Limitations.

VS
FIVN vs. NICE commentary
May 13, 2026

To compare these two companies we present long-term analysis, their fundamental ratings and make comparative short-term technical analysis which are presented below. The conclusion is FIVN is a Hold and NICE is a Hold.

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COMPARISON
Comparison
May 13, 2026
Stock price -- (FIVN: $21.41 vs. NICE: $91.45)
Brand notoriety: FIVN and NICE are both not notable
FIVN represents the Computer Communications, while NICE is part of the Packaged Software industry
Current volume relative to the 65-day Moving Average: FIVN: 99% vs. NICE: 172%
Market capitalization -- FIVN: $1.64B vs. NICE: $5.34B
FIVN [@Computer Communications] is valued at $1.64B. NICE’s [@Packaged Software] market capitalization is $5.34B. The market cap for tickers in the [@Computer Communications] industry ranges from $3.07T to $0. The market cap for tickers in the [@Packaged Software] industry ranges from $201.2B to $0. The average market capitalization across the [@Computer Communications] industry is $22.66B. The average market capitalization across the [@Packaged Software] industry is $6.31B.

Long-Term Analysis

It is best to consider a long-term outlook for a ticker by using Fundamental Analysis (FA) ratings. The rating of 1 to 100, where 1 is best and 100 is worst, is divided into thirds. The first third (a green rating of 1-33) indicates that the ticker is undervalued; the second third (a grey number between 34 and 66) means that the ticker is valued fairly; and the last third (red number of 67 to 100) reflects that the ticker is undervalued. We use an FA Score to show how many ratings show the ticker to be undervalued (green) or overvalued (red).

FIVN’s FA Score shows that 0 FA rating(s) are green whileNICE’s FA Score has 0 green FA rating(s).

  • FIVN’s FA Score: 0 green, 5 red.
  • NICE’s FA Score: 0 green, 5 red.
According to our system of comparison, FIVN is a better buy in the long-term than NICE.

Short-Term Analysis

It is best to consider a short-term outlook for a ticker by using Technical Analysis (TA) indicators. We use Odds of Success as the percentage of outcomes which confirm successful trade signals in the past.

If the Odds of Success (the likelihood of the continuation of a trend) for each indicator are greater than 50%, then the generated signal is confirmed. A green percentage from 90% to 51% indicates that the ticker is in a bullish trend. A red percentage from 90% - 51% indicates that the ticker is in a bearish trend. All grey percentages are below 50% and are considered not to confirm the trend signal.

FIVN’s TA Score shows that 6 TA indicator(s) are bullish while NICE’s TA Score has 2 bullish TA indicator(s).

  • FIVN’s TA Score: 6 bullish, 4 bearish.
  • NICE’s TA Score: 2 bullish, 7 bearish.
According to our system of comparison, FIVN is a better buy in the short-term than NICE.

Price Growth

FIVN (@Computer Communications) experienced а -8.27% price change this week, while NICE (@Packaged Software) price change was -26.36% for the same time period.

The average weekly price growth across all stocks in the @Computer Communications industry was +0.33%. For the same industry, the average monthly price growth was +15.37%, and the average quarterly price growth was +16.76%.

The average weekly price growth across all stocks in the @Packaged Software industry was +0.53%. For the same industry, the average monthly price growth was +14.82%, and the average quarterly price growth was +94.06%.

Reported Earning Dates

FIVN is expected to report earnings on Jul 29, 2026.

NICE is expected to report earnings on Aug 13, 2026.

Industries' Descriptions

@Computer Communications (+0.33% weekly)

Computer communications industry develops technology that allows computing devices to exchange data with each other using connections/data links between nodes. Common types of computer network include Cloud (IAN), Internet, Wide (WAN, Local (LAN)/Wireless(WLAN) etc. The industry is an ever-more important part of technology, and is set to become even bigger as the Internet of Things (IoT) rapidly forays into the various aspects of our lives. Cisco Systems, Inc., Palo Alto Networks, Inc. and Arista Networks, Inc., Fortinet, Inc. are some of the major computer communications companies.

@Packaged Software (+0.53% weekly)

Packaged software comprises multiple software programs bundled together and sold as a group. For example, Microsoft Office includes multiple applications such as Excel, Word, and PowerPoint. In some cases, buying a bundled product is cheaper than purchasing each item individually[s20] . Microsoft Corporation, Oracle Corp. and Adobe are some major American packaged software makers.

SUMMARIES
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FUNDAMENTALS
Fundamentals
NICE($5.34B) has a higher market cap than FIVN($1.64B). FIVN has higher P/E ratio than NICE: FIVN (32.94) vs NICE (10.85). FIVN YTD gains are higher at: 6.783 vs. NICE (-19.099). NICE has higher annual earnings (EBITDA): 900M vs. FIVN (143M). FIVN has more cash in the bank: 724M vs. NICE (304M). NICE has less debt than FIVN: NICE (86.1M) vs FIVN (800M). NICE has higher revenues than FIVN: NICE (3.01B) vs FIVN (1.18B).
FIVNNICEFIVN / NICE
Capitalization1.64B5.34B31%
EBITDA143M900M16%
Gain YTD6.783-19.099-36%
P/E Ratio32.9410.85304%
Revenue1.18B3.01B39%
Total Cash724M304M238%
Total Debt800M86.1M929%
FUNDAMENTALS RATINGS
FIVN vs NICE: Fundamental Ratings
FIVN
NICE
OUTLOOK RATING
1..100
259
VALUATION
overvalued / fair valued / undervalued
1..100
47
Fair valued
58
Fair valued
PROFIT vs RISK RATING
1..100
100100
SMR RATING
1..100
7757
PRICE GROWTH RATING
1..100
3987
P/E GROWTH RATING
1..100
9995
SEASONALITY SCORE
1..100
5050

Tickeron ratings are formulated such that a rating of 1 designates the most successful stocks in a given industry, while a rating of 100 points to the least successful stocks for that industry.

FIVN's Valuation (47) in the Information Technology Services industry is in the same range as NICE (58). This means that FIVN’s stock grew similarly to NICE’s over the last 12 months.

FIVN's Profit vs Risk Rating (100) in the Information Technology Services industry is in the same range as NICE (100). This means that FIVN’s stock grew similarly to NICE’s over the last 12 months.

NICE's SMR Rating (57) in the Information Technology Services industry is in the same range as FIVN (77). This means that NICE’s stock grew similarly to FIVN’s over the last 12 months.

FIVN's Price Growth Rating (39) in the Information Technology Services industry is somewhat better than the same rating for NICE (87). This means that FIVN’s stock grew somewhat faster than NICE’s over the last 12 months.

NICE's P/E Growth Rating (95) in the Information Technology Services industry is in the same range as FIVN (99). This means that NICE’s stock grew similarly to FIVN’s over the last 12 months.

TECHNICAL ANALYSIS
Technical Analysis
FIVNNICE
RSI
ODDS (%)
Bearish Trend 2 days ago
89%
Bearish Trend 2 days ago
76%
Stochastic
ODDS (%)
Bearish Trend 2 days ago
78%
Bullish Trend 2 days ago
64%
Momentum
ODDS (%)
Bullish Trend 2 days ago
76%
Bearish Trend 2 days ago
68%
MACD
ODDS (%)
Bullish Trend 2 days ago
67%
Bearish Trend 2 days ago
73%
TrendWeek
ODDS (%)
Bearish Trend 2 days ago
82%
Bearish Trend 2 days ago
69%
TrendMonth
ODDS (%)
Bullish Trend 2 days ago
65%
Bearish Trend 2 days ago
71%
Advances
ODDS (%)
Bullish Trend 8 days ago
68%
Bullish Trend 8 days ago
69%
Declines
ODDS (%)
Bearish Trend 2 days ago
81%
Bearish Trend 2 days ago
72%
BollingerBands
ODDS (%)
Bearish Trend 2 days ago
81%
Bearish Trend 2 days ago
74%
Aroon
ODDS (%)
Bullish Trend 2 days ago
70%
Bearish Trend 2 days ago
76%
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FIVN
Daily Signal:
Gain/Loss:
NICE
Daily Signal:
Gain/Loss:
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FIVN and

Correlation & Price change

A.I.dvisor indicates that over the last year, FIVN has been loosely correlated with MITK. These tickers have moved in lockstep 64% of the time. This A.I.-generated data suggests there is some statistical probability that if FIVN jumps, then MITK could also see price increases.

1D
1W
1M
1Q
6M
1Y
5Y
Ticker /
NAME
Correlation
To FIVN
1D Price
Change %
FIVN100%
-3.12%
MITK - FIVN
64%
Loosely correlated
-4.16%
PUBM - FIVN
62%
Loosely correlated
-8.01%
TWLO - FIVN
62%
Loosely correlated
-1.54%
RNG - FIVN
58%
Loosely correlated
-2.21%
ALRM - FIVN
58%
Loosely correlated
-8.30%
More

NICE and

Correlation & Price change

A.I.dvisor indicates that over the last year, NICE has been loosely correlated with CLSK. These tickers have moved in lockstep 60% of the time. This A.I.-generated data suggests there is some statistical probability that if NICE jumps, then CLSK could also see price increases.

1D
1W
1M
1Q
6M
1Y
5Y
Ticker /
NAME
Correlation
To NICE
1D Price
Change %
NICE100%
-1.38%
CLSK - NICE
60%
Loosely correlated
+0.63%
COIN - NICE
59%
Loosely correlated
+7.68%
FIVN - NICE
57%
Loosely correlated
-3.12%
KVYO - NICE
57%
Loosely correlated
+2.04%
RIOT - NICE
55%
Loosely correlated
+5.23%
More