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Salesforce (CRM) Earnings Date & Reports

Salesforce provides enterprise cloud computing solutions... Show more

A.I. Advisor
published Earnings

CRM is expected to report earnings to fall 15.46% to $3.28 per share on September 02

Salesforce CRM Stock Earnings Reports
Q3'26
Est.
$3.28
Q2'26
Beat
by $0.75
Q1'26
Beat
by $0.76
Q4'25
Beat
by $0.39
Q3'25
Beat
by $0.13
The last earnings report on May 27 showed earnings per share of $3.88, beating the estimate of $3.13. With 10.90M shares outstanding, the current market capitalization sits at 134.04B.
Jul 19, 2026

Salesforce (CRM) Q1 Fiscal 2027 Earnings Recap: Record Revenue Meets Surging AI Adoption

Key Takeaways

  • Revenue: Salesforce reported Q1 FY2027 revenue of $11.13 billion, up 13% year-over-year, surpassing Wall Street's consensus estimate of approximately $11.05 billion.
  • Earnings Per Share: Non-GAAP diluted EPS came in at $3.88, a 50% jump from a year ago and comfortably above the analyst consensus of roughly $3.13 to $3.15.
  • AI Momentum: Agentforce, Salesforce's agentic artificial intelligence platform, surpassed $1 billion in annual recurring revenue (ARR), while combined AI and data ARR reached $3.4 billion, up over 200% year-over-year.
  • Profitability: Non-GAAP operating margin expanded to 34.8%, up 250 basis points year-over-year, reflecting disciplined cost management alongside growth investment.
  • Shareholder Returns: The company launched a $25 billion accelerated share repurchase (ASR) program, contributing to a 10% year-over-year reduction in diluted share count.
  • Guidance: Full-year FY2027 revenue guidance was raised to $45.9 billion–$46.2 billion, while Q2 revenue guidance of $11.27 billion–$11.35 billion came in slightly below consensus.

Earnings Context and Why It Matters

Salesforce's Q1 FY2027 report, released on May 27, 2026, landed at a pivotal moment for the enterprise software giant. With fiscal 2027 marking the first full year incorporating contributions from the Informatica acquisition and an accelerating push into agentic artificial intelligence, investors were closely watching whether the company could sustain double-digit revenue growth while expanding margins. Prior quarters had demonstrated consistent execution on profitability targets, but questions lingered around organic growth reacceleration and the pace at which AI investments would translate into durable subscription revenue. This quarter offered the clearest evidence yet that Salesforce's AI strategy—anchored by its Agentforce and Data 360 platforms—is gaining commercial traction at scale, making these results a critical barometer for the broader software-as-a-service (SaaS) sector.

Reported Results

Salesforce delivered a strong top-and-bottom-line beat for the first quarter of fiscal 2027, ended April 30, 2026. Total revenue reached $11.13 billion, growing 13% year-over-year (12% in constant currency), exceeding the consensus estimate of approximately $11.05 billion. Subscription and support revenue, the company's core business driver, rose 14% year-over-year to $10.6 billion, including a $428 million contribution from Informatica.

On the bottom line, non-GAAP diluted earnings per share (EPS) came in at $3.88—up 50% from the prior-year period and well ahead of analyst expectations that clustered around $3.13 to $3.15. GAAP diluted EPS was $2.42, reflecting a 52% increase year-over-year.

Current remaining performance obligation (CRPO), a closely watched metric that reflects contracted revenue expected to be recognized over the next 12 months, reached $33.6 billion, up 14% year-over-year (13% in constant currency). Total remaining performance obligation (RPO) stood at $67.9 billion, up 11%. Operating cash flow was $6.7 billion, up 3% year-over-year, while free cash flow grew 4% to $6.6 billion.

The company also raised its full-year FY2027 non-GAAP EPS guidance to a range of $14.06 to $14.12, up sharply from its prior outlook of $13.11 to $13.19, reflecting confidence in continued margin expansion and the accretive impact of the accelerated share repurchase. However, Q2 FY2027 revenue guidance of $11.27 billion to $11.35 billion landed slightly below the Street's consensus, introducing a modest note of caution into an otherwise robust report.

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Market Reaction and Investor Sentiment

Investor sentiment heading into the Q1 FY2027 report had been cautiously optimistic, with analysts focused on whether Salesforce could demonstrate that its aggressive AI investments were converting into measurable revenue growth. The decisive EPS beat and the headline-grabbing $1 billion Agentforce ARR milestone provided exactly the kind of validation the market was seeking. The $25 billion ASR announcement further underscored management's confidence and commitment to shareholder returns. That said, the Q2 revenue guidance coming in modestly below consensus tempered some of the initial enthusiasm, as did acknowledgment of ongoing softness in Commerce Cloud and Tableau. The nuanced market response highlights that while Salesforce's AI narrative is strengthening, investors remain attentive to the pace at which new product momentum offsets headwinds in legacy product lines.

Forward Outlook and Key Factors to Monitor

Looking ahead, Salesforce management expressed confidence in delivering organic revenue reacceleration during the second half of fiscal 2027, driven by momentum in Sales Cloud, Service Cloud, Slack, Agentforce, and Data 360. This outlook hinges on several factors investors should monitor closely.

First, the trajectory of Agentforce adoption will be paramount. With Agentforce ARR crossing $1 billion and agentic work units growing 111% quarter-over-quarter, the platform's ability to convert usage into durable multi-year contracts represents both the biggest opportunity and the biggest open question for the investment case. Management noted that more than 50% of Agentforce and Data 360 bookings came from existing customers expanding their commitments, suggesting a land-and-expand motion that could compound over time if retention and expansion rates hold.

Second, the Informatica integration remains a meaningful variable. While the acquisition contributed approximately four percentage points to Q1 revenue growth, successful cross-selling of Data 360 and Informatica Cloud into the Salesforce install base will be critical to sustaining elevated growth rates as acquisition-related contributions normalize.

Third, investors should watch for signs of stabilization in areas that showed relative softness, including Commerce Cloud, Marketing Cloud, and Tableau. These segments, while smaller relative to the core Sales and Service franchises, have been a drag on consolidated metrics and represent potential upside if repositioning efforts gain traction.

Finally, margin execution and capital allocation will remain in focus. The raised full-year non-GAAP EPS guidance and the $25 billion ASR signal that management views the stock as undervalued and is willing to deploy significant capital to support per-share earnings. With the company also maintaining its non-GAAP operating margin target of 34.3%, the balance between growth investment and profitability discipline will be a recurring theme in upcoming quarters.

Disclaimer

The information on this webpage is provided for general informational and educational purposes only and is not intended as investment advice, a recommendation to purchase or sell any security, or an offer or solicitation related to investments. It does not consider your personal financial situation, goals, or risk profile, and all investing carries inherent risks, including the possibility of losing your entire investment. For more details, please review our full disclaimer.

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a developer of on-demand customer relationship management software technology

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415 Mission Street
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+1 415 901-7000
Employees
72682
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https://www.salesforce.com