ServiceNow Inc provides software solutions to structure and automate various business processes via a SaaS delivery model... Show more
ServiceNow is a leading enterprise software company that delivers a cloud-based platform for structuring and automating business workflows. The company began in IT service management and has expanded across IT operations, customer service, human resources, security and risk, and CRM. More than 85% of the Fortune 500 use its platform, and the company reports renewal rates in the high-90% range.
Under Chairman and CEO Bill McDermott, ServiceNow has repositioned itself around agentic AI, marketing its "AI Control Tower" as a governance layer that connects models, agents, data, and workflows across the enterprise. The company has targeted more than $30 billion in subscription revenue by 2030, with AI expected to represent about 30% of annual contract value by then. Strategic acquisitions of Armis, Veza, and Moveworks have extended its reach into cybersecurity, identity governance, and employee experience.
Over the last 30 days, ServiceNow shares rose from a closing price of $98.78 on July 24, 2026 to $128.48 on August 21, 2026, a gain of approximately 30%. The advance coincided with the company's second-quarter earnings report and a wave of subsequent analyst upgrades.
The last quarter tells a more uneven story. Roughly three months earlier, the stock traded near $99.92, meaning it has gained about 29% over the period. That headline move, however, masks sharp swings: shares spiked to an intra-quarter high near $136 in early June following its Financial Analyst Day and Knowledge 2026 conference, then fell to a low near $91 in late June before the post-earnings recovery. Even after the recent rally, the stock remains well below its 52-week high of $194.73.
The primary catalyst was ServiceNow's second-quarter 2026 results, reported on July 22. The company posted adjusted earnings of $0.90 per share on revenue of $3.99 billion, up 24% year over year and ahead of consensus estimates. Subscription revenue rose 24.5% to $3.88 billion, reaccelerating to 23% growth in constant currency from 19% in the prior quarter.
Investors responded most strongly to evidence that AI monetization is real. ServiceNow's AI annual contract value surpassed $1 billion, with net new AI ACV growing more than 40% sequentially, and the company raised its full-year AI ACV target to $1.5 billion. Current remaining performance obligations reached $13.2 billion, and the company recorded 123 transactions above $1 million in net new ACV, up nearly 40% year over year.
Management also raised its 2026 subscription revenue guidance to a range of $15.76 billion to $15.78 billion. These results helped ease concerns about so-called "SaaSpocalypse" disruption from AI-native startups. Supporting the move, Bank of America raised its price target to $150, Morgan Stanley included ServiceNow among its highest-conviction Overweight picks, and Citizens maintained a Market Outperform rating with a $157 target.
ServiceNow's quarterly trend was shaped by two competing narratives. Early in the period, the stock surged after its Financial Analyst Day and Knowledge 2026 conference, where management laid out its $30 billion-plus 2030 revenue target and highlighted partnerships with NVDA, IBM, and ACN. The rally pushed shares to roughly $136 in early June.
That optimism reversed in the following weeks as broader software names sold off on fears that generative AI and agentic AI could compress demand for traditional SaaS. The stock slid to near $91 by late June. The July earnings report marked the inflection point, providing concrete AI monetization figures that reset sentiment and drove the stock higher through August.
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Investors will be watching whether ServiceNow can sustain its AI momentum into the back half of 2026. The company's full-year AI ACV target of $1.5 billion and its third-quarter earnings report, expected around October 28, will be key checkpoints. Third-quarter subscription guidance of $3.975 billion to $3.98 billion landed slightly below some consensus estimates, so execution will matter.
Other factors to monitor include the integration of the Armis and Veza acquisitions, the rollout of new pricing tiers, and gross margin trends after non-GAAP gross margin declined year over year in the second quarter. Competitive pressure from AI-native automation providers, the stock's premium valuation, and any slowdown in large-deal signings remain risks to the current rally.
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NOW saw its Momentum Indicator move above the 0 level on August 26, 2026. This is an indication that the stock could be shifting in to a new upward move. Traders may want to consider buying the stock or buying call options. Tickeron's A.I.dvisor looked at 89 similar instances where the indicator turned positive. In of the 89 cases, the stock moved higher in the following days. The odds of a move higher are at .
NOW moved above its 50-day moving average on July 27, 2026 date and that indicates a change from a downward trend to an upward trend.
The 10-day moving average for NOW crossed bullishly above the 50-day moving average on August 04, 2026. This indicates that the trend has shifted higher and could be considered a buy signal. In of 17 past instances when the 10-day crossed above the 50-day, the stock continued to move higher over the following month. The odds of a continued upward trend are .
Following a 3-day Advance, the price is estimated to grow further. Considering data from situations where NOW advanced for three days, in of 347 cases, the price rose further within the following month. The odds of a continued upward trend are .
NOW may jump back above the lower band and head toward the middle band. Traders may consider buying the stock or exploring call options.
The Aroon Indicator entered an Uptrend today. In of 213 cases where NOW Aroon's Indicator entered an Uptrend, the price rose further within the following month. The odds of a continued Uptrend are .
The 10-day RSI Indicator for NOW moved out of overbought territory on August 14, 2026. This could be a bearish sign for the stock. Traders may want to consider selling the stock or buying put options. Tickeron's A.I.dvisor looked at 32 similar instances where the indicator moved out of overbought territory. In of the 32 cases, the stock moved lower in the following days. This puts the odds of a move lower at .
The Stochastic Oscillator may be shifting from an upward trend to a downward trend. In of 57 cases where NOW's Stochastic Oscillator exited the overbought zone, the price fell further within the following month. The odds of a continued downward trend are .
The Moving Average Convergence Divergence Histogram (MACD) for NOW turned negative on August 26, 2026. This could be a sign that the stock is set to turn lower in the coming weeks. Traders may want to sell the stock or buy put options. Tickeron's A.I.dvisor looked at 54 similar instances when the indicator turned negative. In of the 54 cases the stock turned lower in the days that followed. This puts the odds of success at .
Following a 3-day decline, the stock is projected to fall further. Considering past instances where NOW declined for three days, the price rose further in of 62 cases within the following month. The odds of a continued downward trend are .
The Tickeron Price Growth Rating for this company is (best 1 - 100 worst), indicating steady price growth. NOW’s price grows at a higher rate over the last 12 months as compared to S&P 500 index constituents.
The Tickeron SMR rating for this company is (best 1 - 100 worst), indicating strong sales and a profitable business model. SMR (Sales, Margin, Return on Equity) rating is based on comparative analysis of weighted Sales, Income Margin and Return on Equity values compared against S&P 500 index constituents. The weighted SMR value is a proprietary formula developed by Tickeron and represents an overall profitability measure for a stock.
The Tickeron Valuation Rating of (best 1 - 100 worst) indicates that the company is slightly overvalued in the industry. This rating compares market capitalization estimated by our proprietary formula with the current market capitalization. This rating is based on the following metrics, as compared to industry averages: P/B Ratio (10.395) is normal, around the industry mean (28.470). P/E Ratio (78.625) is within average values for comparable stocks, (78.103). Projected Growth (PEG Ratio) (1.123) is also within normal values, averaging (1.744). Dividend Yield (0.000) settles around the average of (0.046) among similar stocks. P/S Ratio (8.897) is also within normal values, averaging (70.244).
The Tickeron PE Growth Rating for this company is (best 1 - 100 worst), pointing to worse than average earnings growth. The PE Growth rating is based on a comparative analysis of stock PE ratio increase over the last 12 months compared against S&P 500 index constituents.
The Tickeron Profit vs. Risk Rating rating for this company is (best 1 - 100 worst), indicating that the returns do not compensate for the risks. NOW’s unstable profits reported over time resulted in significant Drawdowns within these last five years. A stable profit reduces stock drawdown and volatility. The average Profit vs. Risk Rating rating for the industry is 94, placing this stock worse than average.
The average fundamental analysis ratings, where 1 is best and 100 is worst, are as follows
a provider of cloud-based services that automate enterprise IT operations
Industry PackagedSoftware