American Express is a global financial institution, operating in about 130 countries, that provides consumers and businesses charge and credit card payment products... Show more
American Express is one of the most closely watched gauges of affluent consumer and corporate spending, so its quarterly results carry broad signals for the payments industry and the U.S. economy. Heading into the report, the company had delivered four consecutive quarters of double-digit revenue growth, fueled by strong demand for its premium card products and a growing base of younger cardholders. This quarter's results were especially significant because they tested whether that momentum could be sustained amid rising costs tied to the U.S. Platinum Card refresh and elevated customer engagement expenses. Investors also looked for confirmation that credit quality remained stable and that management's guidance could absorb higher spending on acquisition and technology.
For the second quarter of 2026, American Express reported total revenue, net of interest expense, of $19.64 billion, a 10% year-over-year increase driven by higher card member spending, growth in net interest income, and strong card fee revenue. The top line came in just below the consensus estimate of roughly $19.69 billion. Diluted EPS reached $4.53, up 11% from $4.08 a year earlier and above the consensus estimate of about $4.40. Net income rose 8% to $3.1 billion.
Card member spending (billed business) grew 9% on an FX-adjusted basis, the fastest pace in three years, while network volumes increased 9% to $516.8 billion. Net card fees climbed 15% to a record $2.9 billion, marking 32 consecutive quarters of double-digit growth. Net interest income rose 11% to $4.6 billion. Total expenses increased 12% to $14.5 billion, reflecting higher customer engagement costs and the Platinum Card refresh.
Credit quality remained stable, with a net write-off rate of 2.0%, flat year over year, and a provision for credit losses of $1.1 billion, down 23% due to a reserve release. Management raised full-year 2026 revenue growth guidance to 10% while maintaining its EPS guidance of $17.30 to $17.90.
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The market's response to American Express's second-quarter results was cautious. Despite an EPS beat and an increase in full-year revenue guidance, shares declined around 6.5% in Friday morning trading as investors weighed the slight revenue miss and the 12% rise in expenses. The reaction underscored how sensitive the stock has become to the pace of spending growth and the cost of the company's premium-product strategy, including the U.S. Platinum Card refresh. Analysts' questions on the earnings call focused on the sustainability of U.S. consumer growth, reinvestment priorities, and margin trends, reflecting a broader debate over whether higher engagement costs could pressure profitability even as revenue momentum remains strong.
Looking ahead, investors will be watching whether American Express can maintain double-digit revenue growth while absorbing the cost of its premium card refresh and increased marketing. Management has signaled that it will reinvest stronger-than-expected performance into customer acquisition, technology, and new partnerships, which is a key reason full-year EPS guidance remained unchanged despite the revenue upgrade.
Several near-term factors deserve attention. The company is managing headwinds from the staggered sale of two small-business co-brand portfolios, which are expected to modestly pressure spending and net interest income growth until they lap. The proposed acquisition of TheFork, a European restaurant booking platform, and new partnerships with Accor and Fanatics point to continued investment in the premium membership ecosystem.
Credit quality remains a focal point, though delinquency and write-off rates have stayed below pre-pandemic levels. Capital returns also matter: American Express returned $2.9 billion to shareholders in the quarter through dividends and buybacks while maintaining a Common Equity Tier 1 (CET1) capital ratio of 10.4%. Investors will likely monitor expense discipline, card fee growth, and the pace of new account acquisition among Millennial and Gen-Z customers as the company progresses toward its full-year targets.
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a financial conglomerate
Industry SavingsBanks