Kelly Services Inc is a specialty talent solutions company... Show more
Kelly Services is a specialty talent solutions provider operating across three segments: Enterprise Talent Management (ETM), Science, Engineering & Technology (SET), and Education. Its third-quarter 2026 results matter because they test whether the company's long-promised revenue inflection is finally materializing after several quarters of year-over-year declines. Management signaled that underlying revenue returned to growth and that adjusted EBITDA margin expanded year-over-year for the first time in at least four quarters, marking a potential turning point for the business. At the same time, the results arrived against a backdrop of softer demand from U.S. federal government contractors and several large ETM customers, giving investors an important read on the durability of the recovery.
For the 13 weeks ended September 27, 2026, Kelly Services reported revenue from services of $927.2 million, a 0.8% decline from $935.0 million a year earlier but within the company's guidance of flat to down 2%. Gross profit was $194.4 million, roughly flat year-over-year, with the gross profit rate improving 20 basis points to 21.0%.
On a GAAP (Generally Accepted Accounting Principles) basis, the company posted a diluted loss per share of $0.05, compared with a loss of $4.26 in the prior-year quarter, which included a $102.0 million goodwill impairment charge and a deferred-tax valuation allowance. On an adjusted basis, Kelly earned $0.07 per share, matching the consensus estimate.
Adjusted EBITDA rose 29.1% to $21.3 million, and the adjusted EBITDA margin expanded 50 basis points to 2.3%. Underlying revenue grew 2.3%, ahead of the 1%-2% guidance, driven by a 7.7% increase in ETM underlying revenue and 11.6% growth in Talent Solutions, including double-digit expansion in MSP (Managed Service Provider) and RPO (Recruitment Process Outsourcing) offerings. However, Education revenue declined 6.4%, below expectations, while SET reported revenue fell 2.0%.
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Investor sentiment had improved heading into the report, but the trimmed fourth-quarter outlook tempered enthusiasm. Kelly closed at $16.91 ahead of the release, roughly 34% above its 200-day moving average, reflecting growing optimism around the revenue inflection. Following the report, shares pulled back as the market weighed the stronger underlying revenue trend against a softer fourth-quarter guide and continued pressure in the Education segment. The reaction underscored a key tension: the recovery looks genuine, but the pace is slower than investors had anticipated after the second quarter.
Kelly Services now expects fourth-quarter revenue to range from flat to up 1% year-over-year, a range that includes roughly 3 points from an extra fiscal week. In practice, that implies an underlying decline, a step back from the growth implied after the second quarter. Management continues to expect Education to return to growth "in the coming quarters," but the recovery is now described as more gradual.
Investors should monitor several factors next. First, watch whether ETM can sustain its underlying growth and whether the pressure from a large ETM customer eases or persists into the fourth quarter. Second, track Education closely, where K-12 enrollment declines and classroom consolidation have reduced substitute-teacher demand more than expected.
Margin trends remain a bright spot. The company raised its core SG&A (selling, general, and administrative) savings target to $25-$30 million for the year and guided fourth-quarter adjusted EBITDA margin to 3.8%-4.0%, implying further expansion. Cash flow, however, warrants attention: year-to-date free cash flow was negative, and days sales outstanding rose to 68, suggesting working-capital pressure. Balance-sheet stability, customer concentration, and the pace of Education's recovery will be the key signals to watch in the quarters ahead.
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a provider of workforce solutions
Industry OtherConsumerServices