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Nov 06, 2026
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Commerce.com (CMRC) Posts Q3 Earnings Beat Driven by Cost Cuts as Revenue Dips 2.1%

Commerce.com (CMRC) Posts Q3 Earnings Beat Driven by Cost Cuts as Revenue Dips 2.1%

Key Takeaways

  • Commerce.com (CMRC) reported third quarter 2026 revenue of $84.25 million, down 2.1% year over year but slightly above consensus estimates of roughly $83.4 million.
  • Adjusted (non-GAAP) earnings per share (EPS) came in at $0.08, well ahead of the $0.04 analysts expected, driven primarily by cost reductions rather than demand growth.
  • Annual recurring revenue (ARR) slipped to $357.6 million, down about $2.9 million sequentially, while net revenue retention fell to 94.7% from 95.8% in the prior quarter.
  • Gross merchandise volume (GMV) grew 14% year over year to approximately $9 billion, but that transaction volume has yet to translate into revenue growth.
  • Management raised its full-year 2026 non-GAAP operating income outlook while holding its revenue guidance midpoint, and authorized a $50 million share repurchase program.
  • Chief Financial Officer Daniel Lentz will depart on November 13, 2026, with Tyler Duncan stepping in as interim CFO.

Earnings Context and Strategic Stakes

Commerce.com, Inc. — formerly BigCommerce Holdings — runs an open SaaS commerce platform for B2B, B2C, and small-business merchants. This quarter sits at a pivotal point in the company’s plan to deliver $60 million to $80 million in annualized cost savings and achieve non-GAAP operating margins of at least 20% starting in 2027. I’m watching closely to see whether the push toward profitability holds up while revenue declines and retention metrics soften. The results also highlight how well management can turn a stronger sales pipeline into bookings amid softer traditional B2C demand and rising AI infrastructure costs.

Quarterly Results in Detail

For the third quarter ended September 30, 2026, Commerce.com (CMRC) posted revenue of $84.25 million, a 2.1% decline from $86.03 million a year earlier, narrowly topping the consensus estimate of approximately $83.4 million. Adjusted (non-GAAP) EPS reached $0.08, double the $0.04 analysts had expected, while adjusted EBITDA was $9.85 million versus a $3.62 million consensus.

Non-GAAP operating income was $8.0 million, above the company’s $3.3 million to $5.3 million guidance range, helped by roughly $3 million in cost savings pulled forward from the fourth quarter. On a GAAP basis, the company recorded a net loss of $3.2 million, or $0.04 per share, including $4 million in restructuring charges. Non-GAAP gross margin slipped to 74.5%, down about 110 basis points sequentially, reflecting lower partner and services revenue and AI infrastructure costs. Free cash flow was $5.7 million.

Management issued fourth-quarter 2026 revenue guidance of $83.4 million to $86.4 million and narrowed full-year 2026 revenue guidance to $339 million to $342 million. It raised the full-year non-GAAP operating income outlook to $35.3 million to $37.3 million.

Market Reaction and Investor Sentiment

Commerce.com shares rose roughly 5% immediately after the release, reflecting relief that profitability and revenue both came in ahead of expectations. Investors rewarded the raised operating income outlook, the new buyback authorization, and evidence that cost discipline is flowing through to the bottom line. From what I see, the reaction also showed underlying caution: the earnings beat was driven largely by expense reductions rather than accelerating demand, and ARR, net revenue retention, and billings all declined. The unexpected CFO transition added a further element of uncertainty, even as management emphasized that the departure does not alter its strategy or financial targets.

Forward Outlook and Factors to Watch

The central question for Commerce.com is whether its profitability gains can eventually be paired with renewed top-line growth. Management’s preliminary planning assumptions point to 2027 revenue broadly in line with 2026 levels, meaning the path to the 20% non-GAAP operating margin target rests primarily on execution of the cost plan rather than an assumed revenue acceleration. Investors should watch whether the company can substantially complete those savings by the second quarter of 2027 as guided.

Several catalysts deserve attention. BigCommerce Payments, powered by PayPal, is scaling quickly — live stores grew roughly 65% sequentially — and management is evaluating a fully white-labeled payments offering that could shift accounting to gross revenue recognition and unlock additional economics. B2B momentum, including recent wins such as Waterco and Brompton, and early adoption of AI-driven product intelligence features offer potential upside, but have yet to show up meaningfully in revenue.

On the risk side, soft traditional B2C demand, declining net revenue retention, and continued pressure on gross margins from AI infrastructure costs remain key headwinds. The leadership transition to interim CFO Tyler Duncan will also be closely watched for continuity as the company finalizes its 2027 operating plan and provides formal guidance on its fourth-quarter call.

Exploring AI-Driven Research Tools

I also checked this using Tickeron’s AI Screener to see how the stock compares to others in the industry. In my view, these kinds of tools help surface relevant setups and monitor shifting market conditions more efficiently when tracking names like Commerce.com.

Disclaimer

The information on this webpage is provided for general informational and educational purposes only and is not intended as investment advice, a recommendation to purchase or sell any security, or an offer or solicitation related to investments. It does not consider your personal financial situation, goals, or risk profile, and all investing carries inherent risks, including the possibility of losing your entire investment. For more details, please review our full disclaimer.

Disclaimers and Limitations

Related Ticker: CMRC

Contributor

Sergey Savastiouk, Ph.D. has a degree in Applied Mathematics from Moscow University and has extensive experience as an entrepreneur, investor, manager, and mathematician. His professional expertise is in applied mathematics, mathematical modeling, system and pattern analysis, and software and hardware system integration. He has served as the CEO of several hi-tech start-up companies and nonprofit organizations, which has given him proven capabilities in business strategy for high-tech start-up companies, market assessment, company formation, team building, product development, marketing, and sales. He has published numerous articles in journals and magazines on related fields. As a retail investor, he spent 15 years developing his proprietary trading and quantitative algorithms (now Tickeron’s A.I.), which brought him significant returns in trading the stock market. His current work and goal in founding Tickeron is to bring professional, sophisticated stock market analysis capabilities to retail investors via an easy-to-use interface.


Momentum Indicator for CMRC turns negative, indicating new downward trend

CMRC saw its Momentum Indicator move below the 0 level on October 29, 2026. This is an indication that the stock could be shifting in to a new downward move. Traders may want to consider selling the stock or exploring put options. Tickeron's A.I.dvisor looked at 97 similar instances where the indicator turned negative. In 92 of the 97 cases, the stock moved further down in the following days. The odds of a decline are at 90%.

Price Prediction Chart

Technical Analysis (Indicators)

Bearish Trend Analysis

The Moving Average Convergence Divergence Histogram (MACD) for CMRC turned negative on October 26, 2026. This could be a sign that the stock is set to turn lower in the coming weeks. Traders may want to sell the stock or buy put options. Tickeron's A.I.dvisor looked at 52 similar instances when the indicator turned negative. In 43 of the 52 cases the stock turned lower in the days that followed. This puts the odds of success at 83%.

Following a 3-day decline, the stock is projected to fall further. Considering past instances where CMRC declined for three days, the price rose further in 50 of 62 cases within the following month. The odds of a continued downward trend are 86%.

CMRC broke above its upper Bollinger Band on October 20, 2026. This could be a sign that the stock is set to drop as the stock moves back below the upper band and toward the middle band. You may want to consider selling the stock or exploring put options.

Bullish Trend Analysis

The Stochastic Oscillator suggests the stock price trend may be in a reversal from a downward trend to an upward trend. 55 of 74 cases where CMRC's Stochastic Oscillator exited the oversold zone resulted in an increase in price. Tickeron's analysis proposes that the odds of a continued upward trend are 74%.

The 50-day moving average for CMRC moved above the 200-day moving average on October 22, 2026. This could be a long-term bullish signal for the stock as the stock shifts to an upward trend.

Following a +9.70% 3-day Advance, the price is estimated to grow further. Considering data from situations where CMRC advanced for three days, in 182 of 253 cases, the price rose further within the following month. The odds of a continued upward trend are 72%.

The Aroon Indicator entered an Uptrend today. In 83 of 118 cases where CMRC Aroon's Indicator entered an Uptrend, the price rose further within the following month. The odds of a continued Uptrend are 70%.

Fundamental Analysis (Ratings)

The Tickeron Valuation Rating of 8 (best 1 - 100 worst) indicates that the company is seriously undervalued in the industry. This rating compares market capitalization estimated by our proprietary formula with the current market capitalization. This rating is based on the following metrics, as compared to industry averages: P/B Ratio (5.810) is normal, around the industry mean (-2.526). P/E Ratio (-51.714) is within average values for comparable stocks, (15.160). Projected Growth (PEG Ratio) (0.000) is also within normal values, averaging (2.824). Dividend Yield (0.000) settles around the average of (0.069) among similar stocks. P/S Ratio (0.819) is also within normal values, averaging (70.854).

The Tickeron Price Growth Rating for this company is 41 (best 1 - 100 worst), indicating steady price growth. CMRC’s price grows at a higher rate over the last 12 months as compared to S&P 500 index constituents.

The Tickeron PE Growth Rating for this company is 74 (best 1 - 100 worst), pointing to worse than average earnings growth. The PE Growth rating is based on a comparative analysis of stock PE ratio increase over the last 12 months compared against S&P 500 index constituents.

The Tickeron SMR rating for this company is 94 (best 1 - 100 worst), indicating weak sales and an unprofitable business model. SMR (Sales, Margin, Return on Equity) rating is based on comparative analysis of weighted Sales, Income Margin and Return on Equity values compared against S&P 500 index constituents. The weighted SMR value is a proprietary formula developed by Tickeron and represents an overall profitability measure for a stock.

The Tickeron Profit vs. Risk Rating rating for this company is 100 (best 1 - 100 worst), indicating that the returns do not compensate for the risks. CMRC’s unstable profits reported over time resulted in significant Drawdowns within these last five years. A stable profit reduces stock drawdown and volatility. The average Profit vs. Risk Rating rating for the industry is 94, placing this stock worse than average.

Notable companies

The most notable companies in this group are Shopify Inc (NASDAQ:SHOP), Salesforce (NYSE:CRM), Uber Technologies (NYSE:UBER), ServiceNow Inc. (NYSE:NOW), Adobe (NASDAQ:ADBE), Intuit (NASDAQ:INTU), Datadog (NASDAQ:DDOG), Autodesk (NASDAQ:ADSK), Workday (NASDAQ:WDAY), Atlassian Corp (NASDAQ:TEAM).

Industry description

Packaged software comprises multiple software programs bundled together and sold as a group. For example, Microsoft Office includes multiple applications such as Excel, Word, and PowerPoint. In some cases, buying a bundled product is cheaper than purchasing each item individually[s20] . Microsoft Corporation, Oracle Corp. and Adobe are some major American packaged software makers.

Market Cap

The average market capitalization across the Packaged Software Industry is 10.4B. The market cap for tickers in the group ranges from 39 to 281.08B. SAP holds the highest valuation in this group at 281.08B. The lowest valued company is STIXF at 39.

High and low price notable news

The average weekly price growth across all stocks in the Packaged Software Industry was -2%. For the same Industry, the average monthly price growth was -6%, and the average quarterly price growth was -5%. IFBD experienced the highest price growth at 119%, while MNTN experienced the biggest fall at -52%.

Volume

The average weekly volume growth across all stocks in the Packaged Software Industry was 88%. For the same stocks of the Industry, the average monthly volume growth was 117% and the average quarterly volume growth was 4%

Fundamental Analysis Ratings

The average fundamental analysis ratings, where 1 is best and 100 is worst, are as follows

Valuation Rating: 51
P/E Growth Rating: 58
Price Growth Rating: 58
SMR Rating: 77
Profit Risk Rating: 93
Seasonality Score: 9 (-100 ... +100)
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General Information

a provider of technology services as-a-service platform powers its customers branded e-commerce stores and their cross-channel connections to online marketplaces, social networks, and offline point-of-sale (POS) systems

Industry PackagedSoftware

Industry
N/A
Address
11920 Alterra Parkway
Phone
+1 512 865-4500
Employees
1079
Web
https://www.bigcommerce.com
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