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Nov 12, 2026
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CRM vs HUBS: Salesforce's Scale and AI Momentum Versus HubSpot's Growth Ambitions

CRM vs HUBS: Salesforce's Scale and AI Momentum Versus HubSpot's Growth Ambitions

Key Takeaways

  • Scale versus growth: CRM is a diversified enterprise software leader with roughly $41.5 billion in annual revenue and a market capitalization near $187 billion, while HUBS is a faster-growing mid-market platform with a market cap around $10 billion.
  • Growth profile: HUBS has expanded revenue in the mid-to-high teens recently, outpacing CRM's roughly 9–11% growth, but CRM carries far stronger profitability and free cash flow at scale.
  • Sentiment divergence: HUBS shares have fallen sharply in 2026 amid concerns over AI-native competition and a recent CEO transition, whereas CRM has stabilized on rising AI-agent adoption and accelerating remaining performance obligations.
  • Valuation gap: CRM trades at a materially lower forward earnings multiple than HUBS, reflecting a more mature growth outlook but also greater margin of safety on a relative basis.
  • Tickeron AI Verdict: Based on trend consistency, stability, and AI momentum, Tickeron's AI would currently favor CRM over HUBS.
  • For deeper context, explore CRM Major News and CRM Today's Price Move, as well as HUBS Major News and HUBS Today's Price Move.
  • To see which automated strategies are currently outperforming, visit the curated Trending AI Robots page.

Introduction

Both CRM and HUBS operate in the customer relationship management software space, but they target different segments. Salesforce serves large enterprises with a broad suite that includes sales, service, marketing, data, and AI tools, while HubSpot focuses on helping small and mid-sized businesses scale. This comparison matters for investors deciding between a mature, cash-flow-strong incumbent and a higher-growth but more volatile challenger. As artificial intelligence continues to reshape software pricing and delivery, the relative positioning of these two companies stands out as a key consideration.

CRM Overview and Recent Performance

CRM remains the largest cloud-based CRM provider, with offerings such as Sales Cloud, Service Cloud, Marketing Cloud, Tableau, MuleSoft, and Slack. The stock has held steadier after earlier weakness, helped by stronger forward indicators. Contracted remaining performance obligations grew about 14 percent, the fastest rate in several years. Agentforce, its autonomous AI-agent platform, has reached roughly $1.5 billion in annual recurring revenue, more than doubling year over year, though it is still a modest portion of overall revenue. Management continues to add capabilities through acquisitions like Informatica and Cresta. Profitability metrics stay solid, with healthy operating margins and free cash flow, and the shares trade at a relatively contained forward earnings multiple.

I also checked this using Tickeron’s AI Screener to see how the stock compares to others in the industry.

HUBS Overview and Recent Performance

HUBS offers an integrated platform covering marketing, sales, service, content, and commerce, aimed mainly at companies with 2 to 2,000 employees. Revenue has grown in the mid-to-high teens in recent quarters, and the customer base now exceeds 288,000 organizations, with continued movement into larger accounts. Even so, sentiment has weakened noticeably in 2026. Shares have dropped sharply from their 52-week high as investors digest slower growth, softer guidance, and rising competition from AI-focused entrants. The return of co-founder Brian Halligan as CEO signals a push toward an AI-driven reset, but the premium valuation leaves less cushion if growth continues to moderate.

Head-to-Head Comparison

The companies differ most in how they generate revenue and where they compete. CRM emphasizes large, multi-product enterprise deals and is shifting toward usage- and outcome-based AI pricing. HUBS relies on subscription seats across its platform, which exposes it more directly to potential seat compression as AI handles tasks previously done by staff. Growth catalysts also vary: CRM benefits from enterprise AI-agent adoption and data integration, while HUBS counts on mid-market expansion and attach rates across its hubs. On the risk side, CRM contends with slower organic growth and integration costs from acquisitions; HUBS faces a higher valuation, leadership change, and sharper competitive pressure. Momentum and stability signals currently favor CRM.

From what I see, running the names through Tickeron’s AI Trend Prediction Engine reinforced the divergence in trend consistency.

Tickeron AI Verdict

Considering trend consistency, stability, catalysts, and relative positioning, Tickeron's AI would currently lean toward CRM over HUBS. Salesforce combines accelerating contracted remaining performance obligations, expanding Agentforce revenue, strong profitability, and a more reasonable valuation, creating a more balanced profile. HubSpot’s faster growth is tempered by the leadership transition, softer outlook, and elevated multiple amid ongoing AI disruption. This view is based on observable momentum and stability factors rather than a firm prediction, and the picture could change with new results from either company.

Using Tickeron AI Tools in My Research

When comparing names like these, I often turn to Tickeron’s AI Daily Buy/Sell Signals to get a quick read on momentum across multiple timeframes. The platform’s ability to surface pattern-based insights and automated strategy performance helps me cross-check my own analysis without replacing it. It has become a useful part of the workflow for spotting where stability and catalysts align.

Disclaimer

The information on this webpage is provided for general informational and educational purposes only and is not intended as investment advice, a recommendation to purchase or sell any security, or an offer or solicitation related to investments. It does not consider your personal financial situation, goals, or risk profile, and all investing carries inherent risks, including the possibility of losing your entire investment. For more details, please review our full disclaimer.

Disclaimers and Limitations

Related Ticker: CRM, HUBS

Contributor

Sergey Savastiouk, Ph.D. has a degree in Applied Mathematics from Moscow University and has extensive experience as an entrepreneur, investor, manager, and mathematician. His professional expertise is in applied mathematics, mathematical modeling, system and pattern analysis, and software and hardware system integration. He has served as the CEO of several hi-tech start-up companies and nonprofit organizations, which has given him proven capabilities in business strategy for high-tech start-up companies, market assessment, company formation, team building, product development, marketing, and sales. He has published numerous articles in journals and magazines on related fields. As a retail investor, he spent 15 years developing his proprietary trading and quantitative algorithms (now Tickeron’s A.I.), which brought him significant returns in trading the stock market. His current work and goal in founding Tickeron is to bring professional, sophisticated stock market analysis capabilities to retail investors via an easy-to-use interface.


CRM's Indicator enters downward trend

The Aroon Indicator for CRM entered a downward trend on October 19, 2026. Tickeron's A.I.dvisor identified a pattern where the AroonDown red line was above 70 while the AroonUp green line was below 30 for three straight days. This could indicate a strong downward move is ahead for the stock. Traders may want to consider selling the stock or buying put options. A.I.dvisor looked at 237 similar instances where the Aroon Indicator formed such a pattern. In 194 of the 237 cases the stock moved lower. This puts the odds of a downward move at 82%.

Price Prediction Chart

Technical Analysis (Indicators)

Bearish Trend Analysis

The Momentum Indicator moved below the 0 level on October 29, 2026. You may want to consider selling the stock, shorting the stock, or exploring put options on CRM as a result. In 59 of 84 cases where the Momentum Indicator fell below 0, the stock fell further within the subsequent month. The odds of a continued downward trend are 70%.

The Moving Average Convergence Divergence Histogram (MACD) for CRM turned negative on October 29, 2026. This could be a sign that the stock is set to turn lower in the coming weeks. Traders may want to sell the stock or buy put options. Tickeron's A.I.dvisor looked at 48 similar instances when the indicator turned negative. In 30 of the 48 cases the stock turned lower in the days that followed. This puts the odds of success at 62%.

CRM moved below its 50-day moving average on October 29, 2026 date and that indicates a change from an upward trend to a downward trend.

The 10-day moving average for CRM crossed bearishly below the 50-day moving average on November 03, 2026. This indicates that the trend has shifted lower and could be considered a sell signal. In 10 of 17 past instances when the 10-day crossed below the 50-day, the stock continued to move higher over the following month. The odds of a continued downward trend are 59%.

Following a 3-day decline, the stock is projected to fall further. Considering past instances where CRM declined for three days, the price rose further in 50 of 62 cases within the following month. The odds of a continued downward trend are 68%.

Bullish Trend Analysis

The RSI Oscillator points to a transition from a downward trend to an upward trend -- in cases where CRM's RSI Indicator exited the oversold zone, 24 of 34 resulted in an increase in price. Tickeron's analysis proposes that the odds of a continued upward trend are 71%.

The Stochastic Oscillator shows that the ticker has stayed in the oversold zone for 8 days. The price of this ticker is presumed to bounce back soon, since the longer the ticker stays in the oversold zone, the more promptly an upward trend is expected.

Following a +3.88% 3-day Advance, the price is estimated to grow further. Considering data from situations where CRM advanced for three days, in 222 of 324 cases, the price rose further within the following month. The odds of a continued upward trend are 69%.

CRM may jump back above the lower band and head toward the middle band. Traders may consider buying the stock or exploring call options.

Fundamental Analysis (Ratings)

The Tickeron SMR rating for this company is 48 (best 1 - 100 worst), indicating strong sales and a profitable business model. SMR (Sales, Margin, Return on Equity) rating is based on comparative analysis of weighted Sales, Income Margin and Return on Equity values compared against S&P 500 index constituents. The weighted SMR value is a proprietary formula developed by Tickeron and represents an overall profitability measure for a stock.

The Tickeron Price Growth Rating for this company is 49 (best 1 - 100 worst), indicating steady price growth. CRM’s price grows at a higher rate over the last 12 months as compared to S&P 500 index constituents.

The Tickeron Seasonality Score of 50 (best 1 - 100 worst) indicates that the company is fair valued in the industry. The Tickeron Seasonality score describes the variance of predictable price changes around the same period every calendar year. These changes can be tied to a specific month, quarter, holiday or vacation period, as well as a meteorological or growing season.

The Tickeron Valuation Rating of 69 (best 1 - 100 worst) indicates that the company is slightly overvalued in the industry. This rating compares market capitalization estimated by our proprietary formula with the current market capitalization. This rating is based on the following metrics, as compared to industry averages: P/B Ratio (4.582) is normal, around the industry mean (-1.906). P/E Ratio (19.529) is within average values for comparable stocks, (9.554). Projected Growth (PEG Ratio) (0.759) is also within normal values, averaging (2.824). Dividend Yield (0.008) settles around the average of (0.069) among similar stocks. P/S Ratio (5.107) is also within normal values, averaging (70.383).

The Tickeron PE Growth Rating for this company is 88 (best 1 - 100 worst), pointing to worse than average earnings growth. The PE Growth rating is based on a comparative analysis of stock PE ratio increase over the last 12 months compared against S&P 500 index constituents.

The Tickeron Profit vs. Risk Rating rating for this company is 100 (best 1 - 100 worst), indicating that the returns do not compensate for the risks. CRM’s unstable profits reported over time resulted in significant Drawdowns within these last five years. A stable profit reduces stock drawdown and volatility. The average Profit vs. Risk Rating rating for the industry is 94, placing this stock worse than average.

Notable companies

The most notable companies in this group are Shopify Inc (NASDAQ:SHOP), Salesforce (NYSE:CRM), Uber Technologies (NYSE:UBER), ServiceNow Inc. (NYSE:NOW), Adobe (NASDAQ:ADBE), Intuit (NASDAQ:INTU), Datadog (NASDAQ:DDOG), Autodesk (NASDAQ:ADSK), Workday (NASDAQ:WDAY), Atlassian Corp (NASDAQ:TEAM).

Industry description

Packaged software comprises multiple software programs bundled together and sold as a group. For example, Microsoft Office includes multiple applications such as Excel, Word, and PowerPoint. In some cases, buying a bundled product is cheaper than purchasing each item individually[s20] . Microsoft Corporation, Oracle Corp. and Adobe are some major American packaged software makers.

Market Cap

The average market capitalization across the Packaged Software Industry is 10.32B. The market cap for tickers in the group ranges from 39 to 269.45B. SAP holds the highest valuation in this group at 269.45B. The lowest valued company is STIXF at 39.

High and low price notable news

The average weekly price growth across all stocks in the Packaged Software Industry was 3%. For the same Industry, the average monthly price growth was -3%, and the average quarterly price growth was 4%. WCT experienced the highest price growth at 47%, while AUUD experienced the biggest fall at -62%.

Volume

The average weekly volume growth across all stocks in the Packaged Software Industry was -20%. For the same stocks of the Industry, the average monthly volume growth was 35% and the average quarterly volume growth was -50%

Fundamental Analysis Ratings

The average fundamental analysis ratings, where 1 is best and 100 is worst, are as follows

Valuation Rating: 51
P/E Growth Rating: 58
Price Growth Rating: 60
SMR Rating: 77
Profit Risk Rating: 93
Seasonality Score: 10 (-100 ... +100)
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General Information

a developer of on-demand customer relationship management software technology

Industry PackagedSoftware

Industry
Packaged Software
Address
415 Mission Street
Phone
+1 415 901-7000
Employees
83334
Web
https://www.salesforce.com
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