Edward Flores's Avatar
published in Blogs
Mar 07, 2021

A.I. May Cut Costs, But It Can Also Spur Growth

Artificial intelligence has generated considerable press for its ability to improve efficiency, perform certain tasks at a speed and level of accuracy beyond human reach, and potentially save businesses on costs through automation. AI certainly offers a chance to save money and increase the bottom line, but what if thinking about AI only in terms of cost cutting paints an incomplete picture? Can AI not only save businesses money, but create value as well?

[[24]7.ai co-founder and CEO PV Kannan and business strategy author Josh Bernoff pose this question in a recent article for Barron’s, arguing that AI is more than a savings tool – its “real value…may well be in generating revenue and growth, not in cutting headcount.”

The value add from AI comes in the form of an improved customer experience, due in part to now-ubiquitous tools like chatbots. One notable success story comes courtesy of TGI Fridays, who offers “an irreverent, brand-appropriate chatbot available through Facebook Messenger and Twitter.” This millennial-geared tool is available for interaction 24/7 and has proven exceptionally valuable to the restaurant chain’s bottom line during business hours – it “has boosted the chain’s takeout orders by $150 million a year.”

But value isn’t solely derived from automation itself – the real driver is “getting rid of friction in customers’ interactions with companies.” Kannan’s company worked in conjunction with Dish Network to create an automated support bot called DiVA, which eventually handled “4 million customer interactions per year…[or] the most common 30% of customer questions.” Its ability to facilitate last-minute pay-per-view orders meant an additional $6 million in event revenue for Dish; it also provided “an infinitely patient and consistent machine that provides definitive answers 24 hours a day, 7 days a week” for Dish customers.

Virtual agents have proven efficiency benefits as well. Their capacity to sort through information within a pre-programmed set of parameters means a way to separate the wheat from the chaff in processes like identifying sales leads. Kannan cites inbound marketing and sales software developer HubSpot’s Facebook Messenger chatbot as one success story: the bot “suggests useful content, pre-qualifies leads, and connects prospects with HubSpot’s salespeople,” leading to a higher quality of sales lead – one that is “40% more likely to engage productively with a salesperson.” Virtual agents can also collect information in advance of an interaction with a human agent – rental car service Avis-Budget “[collects] five key pieces” before passing the customer to a human employee, like pick-up and drop-off times and locations, creating a smoother customer experience.

Businesses are enjoying the value of automation, but it is clear that viewing AI as a simple cost cutting tool is just a piece of the puzzle. Artificial intelligence can build a better customer experience – and companies in the know can reap the financial benefits from not just cuts, but the ensuing growth.

The Investment and Financial Industry Faces the Same A.I.-Driven Revolution

Hedge funds and large institutional investors have been using Artificial Intelligence to analyze large data sets for investment opportunities, and they have also unleashed A.I. on charts to discover patterns and trends. Not only can the A.I. scan thousands of individual securities and cryptocurrencies for patterns and trends, and it generate trade ideas based on what it finds. Hedge funds have had a leg-up on the retail investor for some time now.

Not anymore. Tickeron has launched a new investment platform, and it is designed to give retail investors access to sophisticated AI for a multitude of functions:

  • Finding stock patterns in the market
  • Finding trends in the stock market
  • Testing portfolios to see if they are well-diversified
  • Back-testing statistics to see how different stock patterns generated trading results
  • Making Predictions for price movements in the future, with “A.I. Rank” and level of confidence in the trade.

And much more. No longer is AI just confined to the biggest hedge funds in the world. It can now be accessed by everyday investors. Learn how on Tickeron.com.

Related Tickers: SPY
John Jacques's Avatar
published in Blogs
May 16, 2022
A.I. Stock Market Predictions: Head & Shoulders

A.I. Stock Market Predictions: Head & Shoulders

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Edward Flores's Avatar
published in Blogs
Apr 29, 2022
How to Become the Millionaire Next Door

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Sergey Savastiouk's Avatar
published in Blogs
May 16, 2022
When Is the Next Recession Coming?

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Sergey Savastiouk's Avatar
published in Blogs
Mar 14, 2023
How to Start Trading Penny Stocks

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Penny stocks have long been marginalized within the professional investment community, oftentimes being painted with a broad brush of simply being “too risky.” Leonardo DiCaprio’s depiction of the penny stock peddling conman, Jordan Belfort, in the Wolf of Wall Street certainly didn’t help.Here are four reasons to start trading them now. Reason #1: Let’s State the Obvious -- Penny Stocks are Cheap A single share of Apple Inc. costs over $350.
Dmitry Perepelkin's Avatar
published in Blogs
Mar 14, 2023
5 Habits that Lead to Successful Investing

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Allana's Avatar
published in Blogs
Mar 23, 2023
What’s the Difference Between Data Analytics and Machine Learning?

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Sergey Savastiouk's Avatar
published in Blogs
Mar 13, 2023
4 Tips for Fast, Effective Stock Analysis

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With just a few clicks, an investor can search for individual stocks, categories of stocks, sectors, or investment themes, and then he or she can conduct a full range of technical and fundamental analysis within seconds.All powered by Artificial Intelligence.  Below, we give you 5 tips for fast, effective stock analysis using Tickeron’s Screener.
Sergey Savastiouk's Avatar
published in Blogs
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5 Golden Principles in Investing

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You have enough faith in that stock, based on research, that the return will equal or exceed the investment.  Do unto others.The principles outlined here will ensure that happens.  Principle #1: Diversification Investors can’t be one-dimensional when constructing a portfolio.
John Jacques's Avatar
published in Blogs
Mar 24, 2023
If Hedge Funds are Using AI to Invest, Why Shouldn’t You?

If Hedge Funds are Using AI to Invest, Why Shouldn’t You?

Some of the world’s biggest financial institutions have devoted multi-million dollar budgets to developing algorithms that can find patterns in the market, identify trends, and perform automated trading designed to take advantage of even the smallest price movements. The AI revolution is so big that as it stands today, the world’s five biggest hedge funds all use systems-based approaches to trade financial markets.Indeed, quantitative trading hedge funds now manage $918 billion (according to HFR), which amounts to 30% of the $3 trillion hedge fund industry – a percentage continues to grow with each year that passes.
Sergey Savastiouk's Avatar
published in Blogs
Mar 15, 2023
The five most important Lessons Learned After 10,000 hours of Trading