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Aug 26, 2020
Salesforce (CRM, $216.05) beats Q2 earnings; raises full-year revenue outlook

Salesforce (CRM, $216.05) beats Q2 earnings; raises full-year revenue outlook

Salesforce  posted second second-quarter earnings that exceeded analysts’ expectations. The cloud company also boosted its full-year revenue guidance.

For the three months ending July, the company’s non-GAAP diluted earnings came in at $1.44 a share, compared to the  67 cents a share expected by analysts polled by FactSet.

Revenue increased +29% year-over-year to $5.15 billion, also beating analyst’ estimate of $4.9 billion.

"It's humbling to have had one of the best quarters in Salesforce's history against the backdrop of multiple crises seriously affecting our communities around the world," said Salesforce Chief Executive Marc Benioff.

For the current quarter, Salesforce expects sales to range between $5.24 billion and $5.25 billion.

Looking further ahead, the company raised guidance to between $20.7 billion and $20.8 billion (up 21% to 22% year over year) for the full fiscal 2021, compared to its prior guidance of  $20 billion.

Tickeron's AI-powered analysis rates CRM a Strong Buy.

According to Tickeron, CRM enters an Uptrend because Momentum Indicator exceeded the 0 level on August 18, 2020

This indicator signals that CRM's price has momentum to move higher, since its current price moved above its price 14 days ago. Traders may consider buying the ticker or exploring call options. In 58 of 79 cases where CRM's Momentum Indicator exceeded 0, its price rose further within the subsequent month. The odds of a continued Uptrend are 73%.

Current price $216.05 is above $198.88 the highest resistance line found by A.I. Throughout the month of 07/23/20 - 08/24/20, the price experienced a +11% Uptrend. During the week of 08/17/20 - 08/24/20, the stock enjoyed a +6% Uptrend growth.

Technical Analysis (Indicators)

Bullish Trend Analysis

The Moving Average Convergence Divergence (MACD) just turned positive. Considering data from situations where CRM's MACD histogram became positive, in 33 of 49 cases, the price rose further within the following month. The odds of a continued Uptrend are 67%.

The Aroon Indicator entered an Uptrend today. In 226 of 347 similar cases where CRM Aroon's Indicator entered an Uptrend, the price rose further within the following month. The odds of a continued Uptrend are 65%.

Bearish Trend Analysis

The RSI Indicator appears to be shifting from an Uptrend to a Downtrend. In 22 of 44 cases where CRM's RSI indicator exited the overbought zone, the price fell further within the following month. The odds of a continued Downtrend are 50%.

The Stochastic Indicator has been in the overbought zone for 2 days. Expect a price pull-back in the near future.

The higher Bollinger Band was broken -- a price fall is expected as the ticker heads toward the middle band, which invites the trader to consider selling or shorting the ticker, or exploring put options. In 23 of 40 cases where CRM's price broke its higher Bollinger Band, its price dropped further during the following month. The odds of a continued Downtrend are 57%.

Fundamental Analysis (Ratings)

Tickeron has a positive outlook on this ticker and predicts a further increase by more than 4.00% within the next month with a likelihood of 79%. During the last month, the daily ratio of advancing to declining volumes was 2.64 to 1.

The Tickeron PE Growth Rating for this company is 3 (best 1 - 100 worst), pointing to outstanding earnings growth. The PE Growth rating is based on a comparative analysis of stock PE ratio increase over the last 12 months compared against S&P 500 index constituents.

The Tickeron Profit vs. Risk Rating rating for this company is 12 (best 1 - 100 worst), indicating low risk on high returns. The average Profit vs. Risk Rating rating for the industry is 81, placing this stock better than average.

The Tickeron Price Growth Rating for this company is 14 (best 1 - 100 worst), indicating outstanding price growth. CRM’s price grows at a higher rate over the last 12 months as compared to S&P 500 index constituents.

The Tickeron SMR rating for this company is 49 (best 1 - 100 worst), indicating strong sales and a profitable business model. SMR (Sales, Margin, Return on Equity) rating is based on comparative analysis of weighted Sales, Income Margin and Return on Equity values compared against S&P 500 index constituents. The weighted SMR value is a proprietary formula developed by Tickeron and represents an overall profitability measure for a stock.

The Tickeron Valuation Rating of 94 (best 1 - 100 worst) indicates that the company is significantly overvalued in the industry. This rating compares market capitalization estimated by our proprietary formula with the current market capitalization. This rating is based on the following metrics, as compared to industry averages: P/B Ratio (5.42) is normal, around the industry mean (8.03). P/E Ratio (864.19) is within average values for comparable stocks, (310.07). Projected Growth (PEG Ratio) (6.49) is also within normal values, averaging (7.24). Dividend Yield (0.00) settles around the average of (0.34) among similar stocks. P/S Ratio (8.11) is also within normal values, averaging (14.81).

 

 

Related Ticker: CRM

CRM's Indicator enters downward trend

The Aroon Indicator for CRM entered a downward trend on April 14, 2026. Tickeron's A.I.dvisor identified a pattern where the AroonDown red line was above 70 while the AroonUp green line was below 30 for three straight days. This could indicate a strong downward move is ahead for the stock. Traders may want to consider selling the stock or buying put options. A.I.dvisor looked at 229 similar instances where the Aroon Indicator formed such a pattern. In of the 229 cases the stock moved lower. This puts the odds of a downward move at .

Price Prediction Chart

Technical Analysis (Indicators)

Bearish Trend Analysis

The Momentum Indicator moved below the 0 level on March 19, 2026. You may want to consider selling the stock, shorting the stock, or exploring put options on CRM as a result. In of 82 cases where the Momentum Indicator fell below 0, the stock fell further within the subsequent month. The odds of a continued downward trend are .

The Moving Average Convergence Divergence Histogram (MACD) for CRM turned negative on April 07, 2026. This could be a sign that the stock is set to turn lower in the coming weeks. Traders may want to sell the stock or buy put options. Tickeron's A.I.dvisor looked at 48 similar instances when the indicator turned negative. In of the 48 cases the stock turned lower in the days that followed. This puts the odds of success at .

Following a 3-day decline, the stock is projected to fall further. Considering past instances where CRM declined for three days, the price rose further in of 62 cases within the following month. The odds of a continued downward trend are .

Bullish Trend Analysis

The RSI Indicator points to a transition from a downward trend to an upward trend -- in cases where CRM's RSI Indicator exited the oversold zone, of 35 resulted in an increase in price. Tickeron's analysis proposes that the odds of a continued upward trend are .

The Stochastic Oscillator shows that the ticker has stayed in the oversold zone for 4 days. The price of this ticker is presumed to bounce back soon, since the longer the ticker stays in the oversold zone, the more promptly an upward trend is expected.

Following a 3-day Advance, the price is estimated to grow further. Considering data from situations where CRM advanced for three days, in of 334 cases, the price rose further within the following month. The odds of a continued upward trend are .

CRM may jump back above the lower band and head toward the middle band. Traders may consider buying the stock or exploring call options.

The Tickeron Valuation Rating of (best 1 - 100 worst) indicates that the company is slightly undervalued in the industry. This rating compares market capitalization estimated by our proprietary formula with the current market capitalization. This rating is based on the following metrics, as compared to industry averages: P/B Ratio (2.674) is normal, around the industry mean (11.380). P/E Ratio (21.963) is within average values for comparable stocks, (72.890). Projected Growth (PEG Ratio) (0.929) is also within normal values, averaging (1.732). Dividend Yield (0.010) settles around the average of (0.037) among similar stocks. P/S Ratio (3.943) is also within normal values, averaging (55.675).

The Tickeron SMR rating for this company is (best 1 - 100 worst), indicating strong sales and a profitable business model. SMR (Sales, Margin, Return on Equity) rating is based on comparative analysis of weighted Sales, Income Margin and Return on Equity values compared against S&P 500 index constituents. The weighted SMR value is a proprietary formula developed by Tickeron and represents an overall profitability measure for a stock.

The Tickeron Price Growth Rating for this company is (best 1 - 100 worst), indicating steady price growth. CRM’s price grows at a higher rate over the last 12 months as compared to S&P 500 index constituents.

The Tickeron PE Growth Rating for this company is (best 1 - 100 worst), pointing to worse than average earnings growth. The PE Growth rating is based on a comparative analysis of stock PE ratio increase over the last 12 months compared against S&P 500 index constituents.

The Tickeron Profit vs. Risk Rating rating for this company is (best 1 - 100 worst), indicating that the returns do not compensate for the risks. CRM’s unstable profits reported over time resulted in significant Drawdowns within these last five years. A stable profit reduces stock drawdown and volatility. The average Profit vs. Risk Rating rating for the industry is 96, placing this stock worse than average.

Notable companies

The most notable companies in this group are Salesforce (NYSE:CRM), Shopify Inc (NASDAQ:SHOP), Uber Technologies (NYSE:UBER), Intuit (NASDAQ:INTU), Adobe (NASDAQ:ADBE), ServiceNow Inc. (NYSE:NOW), Autodesk (NASDAQ:ADSK), Datadog (NASDAQ:DDOG), Workday (NASDAQ:WDAY), Zoom Communications Inc (NASDAQ:ZM).

Industry description

Packaged software comprises multiple software programs bundled together and sold as a group. For example, Microsoft Office includes multiple applications such as Excel, Word, and PowerPoint. In some cases, buying a bundled product is cheaper than purchasing each item individually[s20] . Microsoft Corporation, Oracle Corp. and Adobe are some major American packaged software makers.

Market Cap

The average market capitalization across the Packaged Software Industry is 5.86B. The market cap for tickers in the group ranges from 291 to 194.24B. SAPGF holds the highest valuation in this group at 194.24B. The lowest valued company is BLGI at 291.

High and low price notable news

The average weekly price growth across all stocks in the Packaged Software Industry was 4%. For the same Industry, the average monthly price growth was 1%, and the average quarterly price growth was 25%. MTBLY experienced the highest price growth at 2,425%, while MAPS experienced the biggest fall at -49%.

Volume

The average weekly volume growth across all stocks in the Packaged Software Industry was -41%. For the same stocks of the Industry, the average monthly volume growth was -20% and the average quarterly volume growth was 24%

Fundamental Analysis Ratings

The average fundamental analysis ratings, where 1 is best and 100 is worst, are as follows

Valuation Rating: 53
P/E Growth Rating: 78
Price Growth Rating: 67
SMR Rating: 77
Profit Risk Rating: 96
Seasonality Score: -11 (-100 ... +100)
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These past five trading days, the stock lost 0.00% with an average daily volume of 0 shares traded.The stock tracked a drawdown of 0% for this period. CRM showed earnings on February 25, 2026. You can read more about the earnings report here.
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a developer of on-demand customer relationship management software technology

Industry PackagedSoftware

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Packaged Software
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