Marriott International has some unwelcome 'visitors' - hackers.
The hotel-chain said a cyber attack affected its Starwood reservation database, that includes the St. Regis, Westin, Sheraton and W Hotels that it owns. Hackers infiltrated the data in 2014, but Marriott came to know of it only last couple of weeks ago.
Hackers accessed personal information – such as names, phone numbers, email addresses, passport numbers, date of birth and arrival and departure - of 324 million guests. Even credit card information of a million others’ were possibly exposed to hackers, as revealed by Marriott.
"We fell short of what our guests deserve and what we expect of ourselves. We are doing everything we can to support our guests, and using lessons learned to be better moving forward," said CEO Arne Sorenson in a statement. The hotel chain said it has reported the matter to law enforcement.